You may also have your doctor fax your prescriptions. Ask your doctor to call 1-888-327-9791 for faxing instructions.
Express Scripts has a good track record for quickly filling prescriptions, but certain things could delay shipment:
The home delivery facility may also contact providers to see if they may substitute a brand name prescription with an equivalent generic drug when one is available. You should reserve the home delivery for those medications that are used for a chronic disease. To ensure that a medication will work for our Members, PEHP recommends that first time prescriptions be filled at a local pharmacy to ensure that there are no adverse effects.