Orchard - Unchanged

SMS Privacy Policy

SMS/MFA/2FA Privacy Policy

Effective Date: 2/24/2026

PEHP values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website and services.

By providing your phone number, you agree to receive SMS notifications for MFA and PEHP events. Message frequency varies. Message & data rates may apply. You can reply STOP to opt out at any time.

Information We Collect

  • Your phone number.
  • Technical data such as IP address and browser type for security purposes.
  • Timestamps of SMS MFA events.
  • This data is processed solely for:
    • Sending MFA codes.
    • Auditing and security purposes.

How We Use Your Information

  • To send authentication codes and event reminders via SMS.
  • To maintain account security and comply with legal requirements.

Data Retention and Security

  • Your information is stored securely and retained only as long as necessary for service delivery.
  •  Where your phone number is collected. During the signup process on the PEHP website or by contacting our call center.
  •  How is your phone number collected. You provided a valid number during the signup process on the PEHP website or by contacting our call center.
  • Access to your data is restricted to authorized personnel under confidentiality agreements, https://www.pehp.org/legalnoticedisclaimer

Sharing of Information

  • Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.  
  • We do not sell or share your personal information with third parties except as required by law.

Your Rights

  • You may opt out of SMS messages at any time by replying STOP.
  • For assistance, please call our main customer service number – (801) 366-7555..

Compliance

We comply with applicable laws including TCPA and CTIA guidelines. For questions, please call our customer service number – (801) 366-7555.

By providing your phone number, you agree to receive SMS notifications about this event from PEHP. Message frequency varies. Message & data rates may apply. You can reply STOP to opt out at any time.

Consent

What SMS consent language the user may see at the time of submission:

Secure Your Account
Verify Your Identity

Sample messages:

Example 1 (Registration Confirmation):

PEHP: Your registration is confirmed. Reply STOP to opt out or HELP for assistance.

Example 2 (Reminder):

PEHP Reminder: Your event is in 3 days. Reply STOP to cancel messages or HELP for support.

Example 3 (2FA):

PEHP Security: Your one-time passcode is 123456. Reply STOP to opt out or HELP for help.