Orchard - Unchanged

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  • Find a Form

    General Forms

    Authorized Representative Form

    Member Appeal Filing Form

    Medical Preauthorization Forms

    Nominate a Provider Form

    Records Release Consent Form

    Release Health Information Form … more

  • Forms

    Coordination of Benefits / Direct Claim Form

    Submit Direct Claim Electronically

    Express Scripts Mail Order Form

    Diabetes Savings Program Form

    more

  • Forms

    Electronic Trading Partner Agreement (ETPA) form must be executed by the provider before they are allowed access to the PEHP Provider secure website which provides member eligibility, claims status, … more

  • Paper Claims Submission

    PEHP is currently processing electronically submitted dental claims in as little as 10 days. See how to submit claims electronically.

    PEHP will accept paper claims only if they are on the ADA J430 … more

  • Appeals

    If a Provider believes PEHP has made an error in processing a claim or making a decision, the Provider may appeal as follows:

    First-Level Appeal - A written appeal must be completed in full, … more

  • Appeals

    If a Provider believes PEHP has made an error in processing a claim or making a decision, the Provider may appeal as follows:

    First-Level Appeal - A written appeal must be completed in full, … more

  • Obligations of Contract Providers

    Prohibition Against Balance Billing

    Contract Providers may only collect from a member that member’s applicable cost-sharing responsibility for a covered service. Contract Providers may not collect … more

  • Dental Preauthorization

    Starting January 1, 2026

    To ensure medical necessity and prevent service duplication, PA is required for certain procedures. Our new system is programmed to automatically detect and verify PA … more

  • Contracts/Credentialing

    2025 Fee Schedule Notice

    Update Demographics (contact information, addresses or email), Report new portal account creation error, or Adding non-contracted provider for claim submission

    Please … more

  • Providers Outside of Utah or Not Contracted with PEHP

    For claims to pay, you must be set up in PEHP’s system and you must submit your claims electronically.

    To be set up in our system, complete the Provider Account Information form and return it via … more