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Remittance Advice/EOP

A remittance advice/EOP details how your claim was processed. PEHP offers three convenient ways to obtain it:

  1. Electronic (835)

Sent electronically after claim adjudication.

Benefits:

  • Reduces paper usage.
  • Integrates seamlessly with practice management systems.
  • Speeds up payment posting, lowering accounts receivable.

Setup: Requires setting up Electronic Funds Transfer (EFT). Note that paper remittances cease once EFT is activated.

  1. Provider Portal

Download remittances directly from the PEHP Provider Portal.

Benefits: Quick and easy access anytime

  • Log in to the New Portal
  • From the home screen, click Office Management » Communications Archive from the navigation menu.
  • In the Provider Documents screen, start typing the name of the provider in the Select Provider box. Make sure to select the provider entry with the Supplier number (not the Supplier Location or Practitioner number).
  • Choose EOP from the Document Type drop-down, then input a date or date range and press the Search button.
  1. Mail

Paper remittances are mailed only in specific circumstances after claim adjudication. Available when electronic options are not preferred.