PEHP System Upgrade: What You Need to Know
We upgraded our claims payment system and member portal. The final phase of the transition was completed on September 1, 2025.
As part of the transition, you were assigned a new PEHP ID number (starts with "M0000") and issued a new ID card when you were moved to the new system. All covered family members can use the same number when they visit a provider.

Here’s what you need to do:
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Use your new ID NUMBER when you visit providers to ensure your claims are paid. Our new claims system will not recognize your old "174100" ID number.
It’s important that you give your doctor or pharmacist your new ID number to have your claim paid. Otherwise, you will have to work with the provider on resubmitting the claim under the correct number to get it paid. Log in to the Classic Portal to see your new ID number on the homepage banner.
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Create a new PEHP ONLINE ACCOUNT to see your benefit information
This is important to access your claims, find providers and costs, see your copays, deductible, out-of-pocket max, benefits summary/master policy, and much more. This is also where you will find the secure message center to ask us questions and send us personal documents. To create an account, you must add the extension at the end of your ID number with the hyphen, as shown below:
M00000XXXXX-00 you (employee covered under PEHP plan)
M00000XXXXX-01 spouse
M00000XXXXX-02 adult dependent
M00000XXXXX-03 adult dependent
Note: You must wait 24 hours after you create an account to access your account. - Life Insurance Benefits?
If your employer offers Life insurance benefits through PEHP, you can manage your Life benefits using your old "174100" ID number in the Classic Portal.
How-To Guides & Videos
- Get Ready Checklist: September 2025
- Get Ready Checklist: July 2025
- How to create new PEHP account
- How to create PEHP account and enroll in benefits (New members only)
- How to update your contact information
- How to see your deductible and out-of-pocket maximum
- How to see your claims
- How to access your FLEX$ and HRA account
- How to enroll or view life insurance coverage
- How to see your ID card online
- How to use the Message Center
- How to view the Benefit Information Library
- How to Find a Provider