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Security Update: Multi-Factor Authentication Required for Member Account

To help keep your health information safe, we’re making an important security update to the PEHP Member Account. Starting July 1, 2026, you'll need to create a new account and set up Multi-Factor Authentication to access your healthcare claims and benefits online.

We’ve also made design updates to improve your experience. When you log in after July 1, you’ll notice a refreshed look and easier navigation to your PEHP account.

Steps to Take After July 1

  1. Visit the updated PEHP Member Account and create your new username and password. (Your old login credentials will not work.) .
  2. Choose how you want to receive verification codes each time you log in:
    Authenticator App - A code will be sent to your free smartphone app, like Google Authenticator.
    OR
    Text Message – A code will be sent to your mobile phone via SMS.
  3. Check your email for a confirmation message from "auth0-pehp@pehp.org." If you don’t see it, check your spam folder. Email verification is important.
  4. You’re all set!

Once logged in, you can manage your security settings at any time. Navigate to Profile & Settings and select Security Settings from the sidebar.

FAQ