Orchard - Unchanged

Remittance Advice/EOP

A remittance advice/EOP details how your claim was processed. PEHP offers three convenient ways to obtain it:

  1. Electronic (835)

Sent electronically after claim adjudication.

Benefits:

  • Reduces paper usage.
  • Integrates seamlessly with practice management systems.
  • Speeds up payment posting, lowering accounts receivable.

Setup: Requires setting up Electronic Funds Transfer (EFT). Note that paper remittances cease once EFT is activated.

  1. Provider Portal

Download remittances directly from the PEHP Provider Portal.

Benefits: Quick and easy access anytime

  1. Mail

Paper remittances are mailed only in specific circumstances after claim adjudication. Available when electronic options are not preferred.