A remittance advice/EOP provides information on how a claim was processed. PEHP offers three different ways to obtain the remittance advice/EOP:
After the claim has been adjudicated, PEHP will send an electronic remittance advice (835).
This feature is also required; if the provider wants to be set up with Electronic Funds Transfer (EFT) as we discontinue the paper remittance when they are set up for EFT.
PEHP gives providers the option of downloading the remittances from the secured portion of our website. A user id and password is required, therefore, if you do not have one, please contact the appropriate Provider Relations Specialist.
Only in some circumstances, when a claim has been adjudicated by PEHP, a paper remittance will be mailed to the provider's office.